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When a student's behavior escalates into kicking, hitting, throwing things, undressing, running away, or biting, it's easy to freeze or overreact. Calling the parents may be necessary; it often depends on the situation. Planning helps, but once the situation escalates, focus on protecting everyone while staying a cool-cat. Once it's resolved, the important work of reconciling and recapping begins.
-Remove known triggers from the area.
-Teach the differences between tantrums and meltdowns and how to react to each.
-Train how to get out of holds and grabs.
-Assign volunteers to guard exits, stairs, and fire alarms.
-Create and practice a plan to find a lost child.
-Have children who undress wear items difficult to remove, like one-piece garments.
-Practice how to block and guide without touching.

-Separate an aggressive student from others.
-Place distance between you and the student.
-Stand near an exit or just outside the room where you can still observe.
-Tie back your hair, remove accessories that can be grabbed, cover exposed arms, or use Kevlar sleeves.
-Remove items that may be thrown or used to poke; remove shoes from kickers.

-Have someone else try something different.
-Continue to let the student know you care and want to help.
-Ask the student what would make them happy again.
-Let them hear you pray.
-Be calm and compassionate; try silence, especially when talking seems to make things worse.

-Make sure the parents know their child is still loved and welcome to return.
-Review the situation with the volunteers involved to calm concerns and offer ways to support them as they continue serving.
-Report the incident in accordance with your church's policies, recap the situation with your team, and plan to prevent recurrence.
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